We plan, build and run operations.
Consultancy, set-up and teams that run the work, from customer service to the back office, for operations of any size. Delivered from the Philippines, Portugal and Ireland, for businesses wherever they are.
What we're built on
We've seen what the best operations have in common. Across in-house teams and outsourcing partners, and across several lines of business, the same things set the best apart. Our operating system is built around them.
What the best have in common
Team leads with time to coach, rather than squeezing it in around the queue. Reviews of real work that feed that coaching. Proper training and planning, and reporting that shows what is really happening.
How we put it together
We've brought those together into one way of running the work, with our own approach to leadership and coaching, shaped by what we saw work best. As the work grows, the structure grows with it.
Who we are
The people behind it.
MeasuredOS was founded by Ian Jackson and Dave O'Carroll. Between them they have more than 30 years in large-scale enterprise operations and over two decades in leadership. At PayPal they ran customer operations across Europe, the US and the Philippines, leading in-house teams and managing outsourcing partners.
Let's talk.
Tell us what's going on. If we're not the right fit, we'll point you to someone we trust.
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